Never Let Knowledge Gaps Slow Your Operations Again.

Don’t Let Questions Slow Operations.

Critical know-how is locked in retiring experts’ heads, scattered through old binders, or buried in PDFs no one opens and even when they do, no one’s updating those PDFs with the latest data.

That gap costs you.

Downtime drags on. Safety risks multiply. New hires spend months learning what they should know in weeks. Tacit changes all that.

Ask. Get Answers. Keep Moving.

Ask a question in plain language. Get a context-aware answer from your own knowledge base or live from a verified expert.

See exactly where the answer came from, so every decision is grounded in proven field experience.

No more guessing. No more searching. No more waiting.

Experts Retire. Their Expertise Doesn’t Have To.

Tacit captures field insights from calls, video, and job logs then tags and enriches them so they’re instantly searchable.

When a veteran retires, their know-how doesn’t walk out the door. It’s there for the next shift, the next outage, the next generation.

No New Tools to Learn.

Your teams already use workforce systems like Teams, Slack, or your existing field service management tools every day. Why make them learn something new?

Tacit integrates directly into the tools your crews already rely on and into your existing GenAI agent suite. Rather than replacing your agents, Tacit enhances them by embedding industrial expertise and real field data into every interaction.

That means your AI doesn’t just generate answers, it connects to the right experts, surfaces validated fixes, and learns safely from proven operations knowledge.

No extra logins. No new dashboards. Just smarter, safer answers where they’re needed most.

See Tacit in Action

How do I restart the pump after a thermal trip?

Verified restart procedure (Step 1 of 3)
1) Confirm breaker is open and motor temp < 60°C.
2) Clear thermal trip indicator.
3) Close breaker and monitor amperage for 30s.

Source: SOP-42 / Panel B • Approved

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Stay in Control — Even When Experience Walks Out the Door

Make smarter, faster calls

Keep a well-oiled operation

Train with confidence

Stop wasting hours searching for information buried in manuals or shared drives. Tacit delivers precise, context-aware answers in seconds, so your teams can focus on keeping production running and downtime at zero.

Say goodbye to institutional knowledge bottlenecks. Tacit ensures every shift has access to reliable, consistent guidance, even as experienced staff transition or retire.

Simplify onboarding and eliminate uncertainty. Tacit equips new hires and seasoned operators alike with instant access to validated procedures and expert-approved insights, so work gets done safely and correctly the first time.

What This Means for You

Less downtime — slash mean-time-to-resolution with instant answers.

Faster training — onboard new workers in days, not months.

Safer crews — every action backed by validated expertise.

Smarter ops — move from reactive to proactive maintenance.

Higher adoption — because your team doesn’t have to change how they work.

How Fast Can You Start?

Tacit plugs into your existing systems and workflows.

Setup is simple, secure, and your team is up and running in weeks , not quarters.

Ready to See It in Action?

Tacit helps operations leaders cut downtime, train faster, and keep expertise alive.

Don’t wait until your experts retire or your next outage costs millions.

Request a Demo

Book a Knowledge Loss Audit